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Remote ServiceNow ITSM Architect & Integrator
Remote / Online - Candidates ideally in
Reston, Fairfax County, Virginia, 22090, USA
Listed on 2026-07-07
Reston, Fairfax County, Virginia, 22090, USA
Listing for:
ICF
Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
ICF is seeking an ITSM Process Implementer to join its Digital Modernization Division. This critical role involves supporting federal clients through expert implementation of Service Now ITSM solutions. The ideal candidate has strong experience with the Service Now platform, particularly in configurations and integrations.
The position offers remote work flexibility while requiring residency in the U.S. Responsibilities include collaborating on ITSM methodologies, managing data governance tasks, and ensuring the accuracy of the Configuration Management Database (CMDB).
Qualified candidates will possess a Bachelor’s degree, Service Now certification, and over six years of relevant experience.
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