Senior CXone Engineer; Tier III – Remote NC
Remote / Online - Candidates ideally in
Raleigh, Wake County, North Carolina, 27601, USA
Listed on 2026-07-07
Raleigh, Wake County, North Carolina, 27601, USA
Listing for:
Pyramid Consulting, Inc
Full Time, Remote/Work from Home
position Listed on 2026-07-07
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Pyramid Consulting, Inc is seeking a Senior NICE CXone Support Engineer for a full-time remote position in North Carolina. The role involves supporting enterprise contact center technologies, leading root cause analysis for incidents, and optimizing NICE CXone cloud environments.
Ideal candidates will have at least 7 years of experience and strong troubleshooting skills. Certifications in NICE CXone and ITIL are preferred. Competitive salary range is $150,000 to $176,000 annually.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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