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Remote/Hybrid Help Desk Agent — Evening Shift
Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listed on 2026-07-08
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for:
Polsinelli
Full Time, Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
Polsinelli is hiring a Help Desk Agent for a second-shift position based in Birmingham, Alabama. This role offers remote or hybrid options and demands strong communication and time management skills as well as prior experience in helpdesk support, preferably within a law firm.
Successful candidates will manage technical support requests, resolve issues, and document efforts within the Helpdesk Ticketing System, while participating in continuous improvement initiatives.
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