Remote AWS Connect & Salesforce Architect: CX & IVR Mastery
Remote / Online - Candidates ideally in
Bethesda, Montgomery County, Maryland, 20810, USA
Listed on 2026-07-08
Bethesda, Montgomery County, Maryland, 20810, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, AWS, IT Consultant
Job Description & How to Apply Below
Cognizant is looking for an experienced AWS Connect & Salesforce Architect to lead the design and optimization of cloud-based contact center solutions. This role requires expertise in AWS Connect, Salesforce Service Cloud Voice, and enterprise integration architectures. Key responsibilities include defining customer experience strategies, architecting integrations, and providing technical leadership.
The ideal candidate will have 8-12 years of relevant experience and will work closely with product owners and delivery teams to drive agile processes and ensure high system availability.
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