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Remote Tier 1 IT Help Desk Technician
Remote / Online - Candidates ideally in
Washington, District of Columbia, 20004, USA
Listed on 2026-07-08
Washington, District of Columbia, 20004, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support, Technical Support
Job Description & How to Apply Below
GovCIO is looking for an Associate Service Desk Technician - Tier I to provide excellent technical support to Veterans. This fully remote role requires strong technical skills and a commitment to customer service and empathy for non-tech users.
The successful candidate will assist with mobile device setup, application support, and login troubleshooting while maintaining a clear communication style and meeting performance metrics. Strong experience with mobile devices, particularly iOS and Android, is essential.
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