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IT Support Technical Support

Remote Technical Support Engineer — AI Platform & Observability

Remote / Online - Candidates ideally in
Youngstown, Mahoning County, Ohio, 44501, USA
Listing for: LangChain
Remote/Work from Home position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 130000 - 195000 USD Yearly USD 130000.00 195000.00 YEAR
Job Description & How to Apply Below
A leading AI solutions provider is looking for a Technical Support Engineer to enhance customer support for technical users. In this remote role, you will resolve production issues, improve observability, and lead documentation efforts. Candidates should have 4+ years of experience in technical support, excellent troubleshooting skills, and programming expertise in Python. Competitive compensation includes benefits and equity, with an annual salary range of $130,000 - $195,000.
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