Incident Response Lead - Remote

Strada is a technology-enabled, people powered company delivering payroll, human capital management, and financial management solutions worldwide. We seek a highly skilled Incident Response Lead to shape and lead our cybersecurity incident response program.

• Act as incident lead for major cybersecurity incidents, establishing severity, objectives, work streams, decision rights, communication cadence, and escalation paths.
• Direct end-to-end response through validation, containment, eradication, recovery, and closure, maintaining clear records of timelines and actions.
• Coordinate security, infrastructure, cloud, identity, network, application, vendor, and business teams to restore services safely and verify operational stability.
• Provide concise situation reports and decision recommendations to executives and stakeholders, translating technical findings into business impact.
• Partner with Legal, Privacy, Risk, Communications, Human Resources, Business Continuity, and customer-facing teams to meet regulatory, contractual, insurance, and crisis communication obligations.
• Build readiness for incidents by owning and maturing incident response processes, tooling, and operational standards at scale.
• Continuously improve the incident response framework, major-incident plans, escalation criteria, call trees, and response/playbooks, ensuring clear handoffs.
• Design and facilitate tabletop exercises and simulations to test technical readiness, decision-making, communications, and recovery arrangements.
• Coach and enable the organization by providing expert guidance, mentoring responders and stakeholders, leading post-incident reviews, and ensuring lessons learned improve controls and resilience.

• 5+ years of experience in incident management, leading high‑severity cybersecurity incidents in complex or distributed environments.
• Experience building or significantly shaping an incident response program, creating structure rather than inheriting it.
• Strong sense of ownership, urgency, and the ability to operate independently under pressure.
• Track record of effective cross‑functional collaboration with technology, product, security, legal, communications, and executive leadership.
• Experience with cloud infrastructure incidents and technical depth across the stack to engage meaningfully with engineering teams.
• Analytically minded, using data (metrics, queries, trend analysis) to inform decisions and drive operational improvements.
• Excellent communication skills, clear and calm under pressure, both in real‑time coordination and post‑incident written communications.
• Proven coaching, facilitation, and change‑enablement skills to raise the capability and confidence of stakeholders.
• Strong knowledge of incident response methodologies and frameworks (NIST SP800‑61, SANS, MITREATT&CK).
• Bachelor’s degree or equivalent combination of education, training, and/or experience.
• Relevant certifications such as CISSP, GCIA, or equivalent are a plus.

• Competitive salary ($ – $) and benefits package.
• Professional development and career growth opportunities.
• Flexible working arrangements.
• Health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.
• Additional benefits contingent on successful background checks.

Strada is an Equal Opportunity Employer and prohibits discrimination based on legally protected characteristics. We provide reasonable accommodation for disabilities and religious practices. Applicants may request reasonable accommodation by contacting their recruiter.