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Remote Tier I Service Desk Technician | Veteran-Focused

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20004, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-07-08
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 47500 USD Yearly USD 45000.00 47500.00 YEAR
Job Description & How to Apply Below
Position: Remote Tier I Service Desk Technician | Veteran-Focused Support

GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to Veterans and VA providers. This fully remote role focuses on customer service, assisting users with technical issues across mobile and computer platforms. Candidates should have strong knowledge of mobile devices and prior experience in technical support.

The position requires attending a 1-week training in Herndon, VA if located in the DC/MD/VA area.

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