Enterprise Technology Specialist​/Senior Systems Administrator

We're looking for a customer‑focused IT professional who enjoys solving problems, improving systems, and continuously learning.

This role supports and evolves a modern enterprise technology environment including:

• Microsoft 365 (Teams, One Drive, SharePoint, Intune, Exchange, etc.)
• Enterprise desktop and laptop deployment and lifecycle management
• Operating system upgrades and endpoint modernization
• Software application management and deployment
• System patching and endpoint management
• Network storage infrastructure management
• Research and development of emerging technologies

We're especially interested in candidates with real‑world business experience, strong communication skills and a collaborative mindset. The right person enjoys helping others, takes pride in delivering a great user experience, and wants to be part of a high‑performing team.

Local candidates are encouraged to apply. For the first several qualified applicants, we'd love to grab a cup of coffee with you here on the Bend campus and have a relaxed conversation about technology, innovation, and where IT is headed.

If you're curious, motivated, and ready to grow, we'd like to hear from you. Please submit a one‑page resume along with an e‑mail that tells us why you think you would be the perfect fit for our team.

Please send to myhr with the subject title "Enterprise Technology Specialist" for consideration.

Position Title:

Enterprise Technology Specialist/Senior Systems Administrator

Classification

Title:

Administrator

Position Number: B1200PD

Grade Level: P3

Starting Wage/Salary: $82,400 - $90,000 plus exceptional benefits

Close Date:
Open until filled

Position Type/Employee Class:
Administrative

FTE: 1.0

Contract Months: 12 Months

Overtime Eligible:
Exempt

Location:

Bend

Hybrid Remote Work Eligible? No

Reporting directly to the Assistant Director Enterprise Systems, the Senior Systems Administrators are responsible for the effective provisioning, installation, configuration, operation, and maintenance of all servers, network storage, workstations and related hardware, software and applications. In addition, this position is responsible for managing college‑wide account/identity management. This position is part of the Enterprise Systems Administration (ESA) unit, a cross‑functional team responsible for the technical support and administration of COCC's workstations, servers and data center infrastructure, which is critical to the success of COCC's students and staff.

• Manage account, identity, access, and policy management activities using Active Directory, ADFS and Group Policy.
• Administer and monitor physical and virtual business‑class servers in an enterprise environment.
• Support Microsoft Exchange on‑premise and Microsoft 365 in the cloud; including creating mailboxes, managing user accounts and restoring files from backups.
• Manage multiple large network and cloud‑based storage systems, including backup and disaster recovery operations.
• Serve as support and liaison for other internal teams in support of their servers and systems, outages, and information security.
• Configure and maintain monitoring tools and alerts for servers and workstations.
• Develop, improve and implement image testing and quality assurance processes, including instructional software license management, deployment, and tracking.
• Patch management of workstations and servers, including Windows and Mac computers, in coordination with all ITS teams, end users and all campus community.

• Design, configure, plan, and implement high‑quality workstation OS and application deployments.
• Manage workstation OS and application patching and deployment for classroom computers.
• Manage the development of systems and methods to identify, track and resolve high‑ticket trends, looking for areas of process and technology improvements.
• Create methods for departments to review instructional software and images and provide feedback to be used in image implementations and improvements.

• Develop and maintain system and workstation…