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Hybrid Service Desk Analyst II: Onsite & Remote
Remote / Online - Candidates ideally in
Elmhurst, DuPage County, Illinois, 60126, USA
Listed on 2026-07-08
Elmhurst, DuPage County, Illinois, 60126, USA
Listing for:
Cortavo, Inc.
Full Time, Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support
Job Description & How to Apply Below
Cortavo, Inc. is looking for a capable Service Desk Analyst to provide on-site and remote support for our managed services clients in Elmhurst, Illinois. This hybrid role requires you to engage with users directly while also maintaining a remote support capacity as needed.
The ideal candidate will have a strong empathetic approach to client communication, a deep understanding of Microsoft tools, and experience in service desk operations. You will play a vital role in enhancing client satisfaction by ensuring efficient resolutions.
This position requires some regional travel for on-site support while fostering solid relationships with clients.
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