Maximo Subject Matter Expert

About Niyam IT (Niyam)

Niyam was founded in 2007 by a group of consultants who shared a unique vision: a technology company steeped in orderly process yet driven by passion and innovation. Over the following decade, we fine‑tuned our craft and built an impressive track record of successful outcomes, securing our reputation as the go‑to provider of smart, innovative solutions.

Today, Niyam is at the forefront of the industry, leading the way in crafting mission‑critical technologies for Emergency Preparedness & Response, Natural Resource Management, Law Enforcement & Justice, Health IT, and Global Citizen Services.

• Flexible
  
  Work Hours:
  
  Life doesn’t always fit into a 9‑to‑5 schedule. We offer flexibility to help you manage your work‑life balance effectively.
• Remote Work:
  Niyam understands the value of flexibility. We offer remote work.
• Career Growth:
  Niyam is not just a job; it’s a career journey. We provide a supportive environment for your professional development and offer fully paid opportunities for training and advancement within the company.
• Great People:
  Our people are the blueprint of who Niyam is to the industry and community.
• Great Environment:
  Niyam fosters a great environment where innovation, collaboration, and personal growth thrive.
• Diversity & Inclusion:
  We believe in the strength of diverse perspectives. Your unique ideas are welcomed and celebrated every day at Niyam.

Niyam is seeking an experienced Maximo Subject Matter Expert (SME) to lead the design, implementation, and optimization of enterprise asset management solutions in a complex environment. In this role, you will work closely with business stakeholders, developers, and operations teams to configure, customize, and enhance system functionality. You will support system integrations, troubleshoot issues, and drive performance improvements while ensuring alignment with organizational standards and best practices.

The SME will also play a key role in gathering requirements, guiding solution architecture, supporting upgrades and deployments, and identifying opportunities for process automation and continuous improvement to maximize the value of the Maximo platform. We offer competitive compensation and benefits.

• Lead requirements gathering activities through stakeholder interviews, design workshops, discovery sessions, and business process reviews to define use cases and document business needs.
• Translate business and operational requirements into detailed Business Requirements Documents (BRDs), functional specifications, user stories, workflow diagrams, process maps, and related project documentation.
• Facilitate effective communication and coordination between business units, technical resources, and project teams throughout the project lifecycle.
• Analyze the Maximo database structure and evaluate the impact of proposed changes to objects, tables, indexes, relationships, and configurations.
• Collaborate with developers, architects, system administrators, and integration teams to design, configure, implement, and support Maximo solutions.
• Assess current‑state business processes and recommend process improvements, automation opportunities, and create proof‑of‑concept solutions with industry’s best practices.
• Lead discussions related to system integrations, reporting requirements, data conversion strategies, and data migration planning and execution activities.
• Develop, maintain, and manage technical and functional documentation, including system configuration documents, standard operating procedures (SOPs), training materials, and knowledge base articles.

• US Citizenship with ability to obtain a Public Trust.
• Bachelor’s degree in Computer Science, Engineering, Information Systems or related technical field.
• 5+ years of hands‑on experience in Maximo configuration and customization.
• Relevant certifications such as IBM Certified Maximo Application Developer or related credentials.
• Experience working on projects requiring regulatory compliance in asset management systems.
• Demonstrated expertise in the configuration and administration of IBM Maximo Application Suite,…