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Remote Field IT Operations Lead: Incident & Support
Remote / Online - Candidates ideally in
Helena, Lewis and Clark County, Montana, 59604, USA
Listed on 2026-07-08
Helena, Lewis and Clark County, Montana, 59604, USA
Listing for:
ASM Research, An Accenture Federal Services Company
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
ASM Research, An Accenture Federal Services Company, is seeking a Field Office Support Lead in Helena, Montana. This role involves managing field IT support operations to ensure reliable, secure, and compliant end-user devices across distributed offices. The successful candidate will coordinate technician dispatches and troubleshooting, align practices with enterprise standards, and focus on improving customer experiences.
Required qualifications include a Bachelor’s degree in IT or related field, a minimum of 8 years in incident management or IT roles, and strong ITIL knowledge. Competitive compensation ranges from $79,400 to $79,931.
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