IT Helpdesk Specialist - On-site & Remote
Remote / Online - Candidates ideally in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-07-08
Knoxville, Knox County, Tennessee, 37955, USA
Listing for:
Mortgage Investors Group
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, Systems Administrator
Job Description & How to Apply Below
Mortgage Investors Group in Knoxville is seeking a qualified individual for end user support, primarily focusing on PC configurations and network troubleshooting for on-site and remote locations. The role entails overseeing the Helpdesk ticketing system, ensuring quality communications, and adhering to service level agreements.
Applicants should possess at least a 2-year degree in Computer Science or related field and have a minimum of 2 years of desktop support experience. Skills in Microsoft Office and the ability to engage with both technical and non-technical users are essential.
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