Application Analyst II – Remote; Healthcare IT

We're seeking an experienced Application Analyst II to join a collaborative healthcare IT team supporting mission‑critical clinical and back‑office applications across a large, multi‑site healthcare environment. This is an excellent opportunity for a self‑motivated professional who enjoys solving complex technical issues while making a meaningful impact on healthcare operations.

In this role, you'll provide Tier 2 and Tier 3 application support for a portfolio of third‑party clinical (non‑imaging) and business applications. You'll troubleshoot and resolve complex incidents, coordinate with vendors and infrastructure teams, and ensure high system availability by following ITIL‑based incident, problem, and change management processes. You'll also maintain detailed documentation, contribute to the knowledge base, and participate in a rotating on‑call schedule supporting critical applications.

• Bachelor's degree (proof of education required)
• Experience supporting third‑party clinical applications (non‑imaging)
• Tier 2/Tier 3 application support experience in a healthcare environment
• Strong knowledge of ITIL incident and problem management processes
• Experience supporting Microsoft Office, collaboration tools, and enterprise back‑office applications
• Excellent troubleshooting, documentation, communication, and customer service skills
• Ability to work independently while collaborating effectively with cross‑functional technical teams

If you're passionate about healthcare technology, enjoy resolving challenging application issues, and thrive in a fast‑paced enterprise environment, we'd love to hear from you.