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Financial Services DCX Strategy Leader; Remote
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-08
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Capgemini
Remote/Work from Home
position Listed on 2026-07-08
Job specializations:
-
IT/Tech
FinTech
Job Description & How to Apply Below
Capgemini is seeking a Financial Services Digital Customer Experience Strategy Leader to spearhead the transformation of customer experience for leading financial institutions. In this role, you will drive innovative digital strategies that enhance customer engagement and satisfaction across various channels.
You will lead North America’s Digital Customer Experience (DCX) technology strategy and engage with C-suite stakeholders to ensure successful outcomes in business growth and customer loyalty. A strong background in CRM technologies and executive-level presence is essential.
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