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Remote Tier 1 IT Help Desk Technician
Remote / Online - Candidates ideally in
West Fargo, Cass County, North Dakota, 58078, USA
Listed on 2026-07-09
West Fargo, Cass County, North Dakota, 58078, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional first-tier technical support to our nation’s Veterans. This role emphasizes outstanding customer service while assisting users with mobile devices and troubleshooting technical issues across various platforms.
The position is fully remote, requiring strong technical skills, empathy, and the ability to guide users through troubleshooting processes. Candidates should have at least 1 year of support experience and a high school diploma, with preference for those holding an Associate's or Bachelor's degree.
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