Remote Data Modernization Support Analyst
Remote / Online - Candidates ideally in
Brookings, Brookings County, South Dakota, 57006, USA
Listed on 2026-07-09
Brookings, Brookings County, South Dakota, 57006, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support, IT Support, IT Business Analyst
Job Description & How to Apply Below
GovCIO is looking for a Customer Support Analyst to facilitate exceptional customer service for Veterans Affairs' Data Modernization initiatives. This fully remote position requires strong communication and troubleshooting skills, along with an educational background in information technology or related fields.
The analyst will manage ticket intake, assist in user onboarding, and maintain workflows to ensure timely and effective support. Expected qualifications include 10 years of relevant experience, strong analytical abilities, and familiarity with ITSM platforms like Service Now.
Employee perks include corporate discounts, a flexible work environment, and support for continuing education and certifications.
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