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Remote AWS Connect & Salesforce Architect: CX & IVR Mastery
Remote / Online - Candidates ideally in
Brookings, Brookings County, South Dakota, 57006, USA
Listed on 2026-07-09
Brookings, Brookings County, South Dakota, 57006, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, AWS
Job Description & How to Apply Below
Cognizant is seeking an experienced AWS Connect & Salesforce Architect to lead the design and implementation of cloud-based contact center solutions. You will be responsible for defining customer experience strategies and scalable solutions, leveraging your expertise in AWS Connect and Salesforce Service Cloud Voice.
The ideal candidate will have 8-12 years of contact center architecture experience, strong knowledge of AWS and Salesforce services, and a commitment to providing architectural governance and mentorship to teams.
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