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Remote Tier I Service Desk Technician | Veteran-Focused

Remote / Online - Candidates ideally in
Bethesda, Montgomery County, Maryland, 20810, USA
Listing for: GovCIO
Remote/Work from Home position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 47500 USD Yearly USD 45000.00 47500.00 YEAR
Job Description & How to Apply Below
Position: Remote Tier I Service Desk Technician | Veteran-Focused Support

GovCIO is seeking an Associate Service Desk Technician - Tier I to provide exceptional technical support to Veterans across the US. This fully remote position involves guiding users through mobile device setup and troubleshooting.

The ideal candidate will possess strong technical knowledge, customer service skills, and the ability to document support interactions in Service Now. Certifications like CompTIA A+ are a plus.

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