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Remote Tier 1 IT Help Desk Technician
Remote / Online - Candidates ideally in
Bethesda, Montgomery County, Maryland, 20810, USA
Listed on 2026-07-09
Bethesda, Montgomery County, Maryland, 20810, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
GovCIO is looking for an Associate Service Desk Technician - Tier I to provide first-tier technical support, focusing on assisting Veterans. This fully remote position requires excellent customer service skills and a strong technical background in mobile devices and software troubleshooting.
If located in the DC/MD/VA area, there will be a one-week training in Herndon, VA. The role emphasizes empathy and clear communication to help end-users navigate issues. Benefits include flexible work environments and advancement opportunities.
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