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Remote Tier I Service Desk Technician | Veteran-Focused
Remote / Online - Candidates ideally in
Williston, Chittenden County, Vermont, 05495, USA
Listed on 2026-07-09
Williston, Chittenden County, Vermont, 05495, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver first-tier technical support to Veterans. This fully remote position focuses on customer service while assisting users with mobile devices, applications, and hardware issues.
The ideal candidate has technical knowledge, empathy, and communication skills to guide non-technical users through troubleshooting. Must be able to work in high-stress situations and meet performance metrics.
Offering a salary of $45,000 - $47,500 per year with various employee perks.
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