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Remote IT Service Management Analyst: ITSM

Remote / Online - Candidates ideally in
Boise, Ada County, Idaho, 83708, USA
Listing for: Maximus
Remote/Work from Home position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant, IT Support
Salary/Wage Range or Industry Benchmark: 80000 - 85000 USD Yearly USD 80000.00 85000.00 YEAR
Job Description & How to Apply Below
Position: Remote IT Service Management Analyst: Improve ITSM

Maximus is seeking an Analyst for IT Service Management. This is a remote position focused on supporting ITSM functions, including Incident, Problem, and Change Management. Responsibilities include assisting with training activities, monitoring ITSM metrics, and collaborating with teams to ensure alignment with business needs.

A Bachelor's degree and 3+ years of relevant experience is required, along with a preference for ITIL certification. The position offers a salary range of $80,000 to $85,000.

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