Product Strategy Director - Provider Claims - Evernorth - Remote

Product Strategy Director

Candidates who reside within 50 miles of the following locations may be asked to work in person three days per week:
Bloomfield, CT, Chattanooga, TN, Denver, CO, St Louis, MO, or Scottsdale, AZ.

We are seeking an experienced and forward-thinking Product Strategy Director to lead, coach, and scale a high-performing team of product managers. This role is accountable for defining and executing product strategy, overseeing the end-to-end product lifecycle, and delivering innovative solutions that drive exceptional customer experiences, operational efficiency, and measurable business outcomes.

The Director partners closely with engineering, operations, data, design, and business stakeholders to ensure alignment with organizational objectives and long-term success. This role is responsible for evolving the product portfolio as technology advances, with a strong focus on applied AI, large language models (LLMs), automation, and modern product development practices.

The ideal candidate brings a pragmatic, forward-looking perspective—balancing innovation with scalability, risk, and governance—while translating strategy into actionable roadmaps and measurable results.

Leadership & Team Development:
Lead, coach, and develop a team of product managers across multiple products or product lines Foster a culture of customer-centricity, innovation, accountability, and continuous improvement Establish clear goals, roles, and career development paths Drive excellence in product discovery, delivery, and outcomes-based decision making

Product Vision & Strategy:
Define and communicate a clear product vision aligned with enterprise goals Own and evolve product roadmaps to maximize customer value and business impact Identify opportunities to leverage technology, data, and process improvements Drive adoption of AI, LLM-enabled capabilities, automation, and emerging development approaches Evaluate emerging technologies to inform strategy Balance innovation with scalability, governance, and risk management

Product Development & Delivery:
Oversee the full product lifecycle from ideation through launch and optimization Guide teams in modern product management and agile development practices Promote use of AI-assisted development tools and rapid prototyping Partner with engineering and data teams to ensure AI solutions are secure and compliant Encourage experimentation while maintaining governance frameworks

Stakeholder Engagement & Influence:
Build strong relationships with senior leaders and cross-functional partners Communicate product strategy, progress, risks, and outcomes clearly Align stakeholders on priorities and success metrics Translate complex concepts into executive-level insights

Market, Customer & Trend Analysis:
Monitor industry trends and competitive landscape Incorporate customer insights and market research into product strategy Ensure products are differentiated and deliver maximum value

Bachelor's degree or higher strongly preferred or equivalent work experience required 8+ years of product management experience required 3+ years in a people leadership role highly preferred Solid experience developing, coaching and retaining high-performing product managers is highly preferred Working knowledge of applied AI, large language models (LLMs), and automation concepts required Ability to translate technical possibilities into customer and business value is required Proven success managing multiple, complex product portfolios Experience delivering technology-enabled solutions in a regulated/complex environment preferred Strong strategic thinking and data-driven decision making Deep understanding of product discovery and agile practices Excellent communication and stakeholder management Ability to lead through ambiguity Experience delivering business outcomes through product solutions Experience with rapid prototyping and experimentation Ability to explain complex concepts to varied audiences Able to travel up to 25% as needed

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service…