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Remote Help Desk Technician; Tier 1
Remote / Online - Candidates ideally in
Cedar Falls, Black Hawk County, Iowa, 50613, USA
Listed on 2026-07-09
Cedar Falls, Black Hawk County, Iowa, 50613, USA
Listing for:
Jack Henry & Associates, Inc.
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Jack Henry & Associates, Inc. is seeking a Help Desk Technician to provide Tier 1 technical support. This role involves troubleshooting software, hardware, and systems for Jack Henry associates, ensuring efficient problem resolution.
The ideal candidate will have a minimum of 18 months of technical support experience and excellent communication skills. This remote position requires candidates to live within a 70-mile radius of specific office locations.
The salary range for this position is between $34,400 and $45,000 based on experience and location.
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