Resource Manager; Remote

Trace3 is a leading Transformative IT Authority, providing unique technology solutions and consulting services to our clients. Equipped with elite engineering and dynamic innovation, we empower IT executives and their organizations to achieve competitive advantage through a process of Integrate, Automate, Innovate.

Our culture at Trace3 embodies the spirit of a startup with the advantage of a scalable business. Employees can grow their career and have fun while doing it!

Trace3 is headquartered in Irvine, California. We employ more than 1,200 people all over the United States. Our major field office locations include Denver, Indianapolis, Grand Rapids, Lexington, Los Angeles, Louisville, Texas, San Francisco.

Ready to discover the possibilities that live in technology?

Come Join Us!

Street-Smart
-Thriving in Dynamic Times

We are flexible and resilient in a fast-changing environment. We continuously innovate and drive constructive change while keeping a focus on the “big picture.” We exercise sound business judgment in making high-quality decisions in a timely and cost-effective manner. We are highly creative and can dig deep within ourselves to find positive solutions to different problems.

Juice
-The “Stuff” it takes to be a Needle Mover

We get things done and drive results. We lead without a title, empowering others through a can-do attitude. We look forward to the goal, mentally mapping outevery checkpoint on the pathway to success, and visualizing what the final destination looks and feels like.

Teamwork
-Humble, Hungry and Smart

We are humble individuals who understand how our job impacts the company's mission. We treat others with respect, admit mistakes, give credit where it’s due and demonstrate transparency. We “bring the weather” by exhibiting positive leadership and solution-focused thinking. We hug people in their trials, struggles, and failures – not just their success. We appreciate the individuality of the people around us.

Reporting to the Manager, Resource and Vendor Management, the Resource Manager is responsible for the strategic sourcing and scheduling of Professional Services business across one or more technical practices. In addition to managing the master schedule, the Resource Manager is responsible for enterprise reporting, including, but not limited to, demand planning and forecasting.

• Independently source and schedule resources for Professional Services projects based on the project timeline and technical skill set required for each role.
• Strategically manage the master calendar to maximize utilization, revenue, customer satisfaction, and enablement opportunities.
• Respond to scheduling change requests from Project Managers and rebalance the calendar with each iteration.
• Interpret SOWs and supplemental information from a pre-sales engineer to determine resource requirements.
• Serve as the administrator for the central scheduling tool.
• Identify opportunities that need to be outsourced and work with Partner Enablement to source and schedule a subcontractor.
• Author Work Orders for sub-contractor resources.
• Conduct weekly demand and capacity planning exercises and advise business leaders on the type of resources that need to be onboarded to meet demand.
• Provide regular utilization and delivery forecasts to business leaders within the organization.
• Understand the roles and domain skills for the technical practice you represent.
• Update and maintain the engineering skills base.

• B.S. or B.A. degree from an accredited university, or equivalent experience.
• Minimum 5 years of experience as a Project Scheduler, Project Analyst, or Resource Manager within a Professional Services Organization, preferably at an IT-centric company.
• Strong experience conducting business in an ERP and/or PSA.
• Experience with project scheduling software.
• Ability to analyze an SOW and Project Plan to determine resource requirements and allocations without assistance.
• Strong relationship builder with exceptional interpersonal and communication skills; proven self-starter who works well both independently and in a team environment.
• Comfortable managing multiple priorities and…