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Remote Tier 1 IT Help Desk Technician
Remote / Online - Candidates ideally in
Montpelier, Washington County, Vermont, 05604, USA
Listed on 2026-07-09
Montpelier, Washington County, Vermont, 05604, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
GovCIO is hiring an Associate Service Desk Technician - Tier I to provide first-tier technical support to Veterans remotely. The role requires strong customer service skills alongside technical knowledge to help users with mobile devices and applications.
You will be responsible for resolving issues, documenting tickets in Service Now, and maintaining high customer satisfaction standards. The position requires a commitment to excellence and the ability to work with non-technical users in a supportive manner. Located in the U.S., the position offers flexibility and various employee perks.
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