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Remote Help Desk Technician; Tier 1

Remote / Online - Candidates ideally in
Birmingham, Jefferson County, Alabama, 35275, USA
Listing for: Jack Henry & Associates, Inc.
Remote/Work from Home position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    IT Support, HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 34400 - 45000 USD Yearly USD 34400.00 45000.00 YEAR
Job Description & How to Apply Below
Position: Remote Help Desk Technician (Tier 1 Support)

Jack Henry & Associates, Inc. is seeking a Help Desk Technician to provide Tier 1 technical support remotely. Candidates should reside within a 70-mile radius of office locations including Birmingham, AL. The annual salary ranges from $34,400 to $45,000 based on location and experience.

The ideal candidate will troubleshoot issues, assist employees with technical inquiries, and perform system installations and maintenance. A minimum of 18 months in a technical support environment is required. Strong communication and customer service skills are essential.

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