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Remote Helpdesk Analyst : Level 1 IT Support & Tickets
Remote / Online - Candidates ideally in
Erie, Erie County, Pennsylvania, 16501, USA
Listed on 2026-07-09
Erie, Erie County, Pennsylvania, 16501, USA
Listing for:
CBIZ
Remote/Work from Home
position Listed on 2026-07-09
Job specializations:
-
IT/Tech
HelpDesk/Support, Technical Support -
Customer Service/HelpDesk
HelpDesk/Support, Technical Support
Job Description & How to Apply Below
CBIZ is seeking a Service Desk professional to address level-1 service issues including troubleshooting O365, password resets, and internet connectivity. The role emphasizes superior customer service, clear communication, and ticket management.
Preferred qualifications include 2+ years of experience in a similar environment and knowledge in Active Directory, network connectivity, and client support. A High School Diploma is required, with applicable technology skills essential for success.
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