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Remote Tier II Service Desk Analyst

Remote / Online - Candidates ideally in
Rock Hill, York County, South Carolina, 29732, USA
Listing for: All Lines Technology Inc
Remote/Work from Home position
Listed on 2026-07-09
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

All Lines Technology Inc is seeking a Tier II Service Desk Analyst to provide remote support to end users for various technical issues. The role involves identifying and resolving technical problems, responding to escalated incidents, and managing service requests through documentation and monitoring.

The ideal candidate should have an Associates degree in IT, along with 3-5 years of relevant experience in a Service Desk environment. Strong customer service abilities and problem-solving skills are essential for success in this role.

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