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Remote AWS Connect & Salesforce Architect: CX & IVR Mastery
Remote / Online - Candidates ideally in
New Rochelle, Westchester County, New York, 10801, USA
Listed on 2026-07-10
New Rochelle, Westchester County, New York, 10801, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, AWS
Job Description & How to Apply Below
Cognizant is seeking an experienced AWS Connect & Salesforce Architect to lead the design and optimization of cloud-based contact center solutions. You will utilize your deep expertise to define customer experience strategies and ensure scalable technical solutions.
Responsibilities include designing advanced contact flows, mentoring teams, and collaborating with business stakeholders. The role requires a strong background in AWS and Salesforce, excellent problem-solving skills, and experience with API design.
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