Lead, IT

GENERAL PURPOSE

The Technical Lead serves as a technical point of contact within Supply Chain IT for project development initiatives and multiple end-user groups with a focus on Warehouse Management Systems (WMS) and Warehouse Control Systems (WCS).

This role is responsible for:

• Lead technical teams, including portfolio/cross-functional and vendor teams
• Interact with Business partners to understand their needs; perform feasibility
• Hands on with code reviews and unit testing
• Support system integration testing and user acceptance testing
• Design interfaces, applications and reports
• Visualize what-if scenarios/potential failures and ensure adequate monitoring and notification is in place as part of the solutions built
• Generate/ensure documentation for all work completed
• Clear understanding and implementation of performance and scalability testing
• Analyze and research to identify the best technical solution to a business problem
• Configure, develop and modify IT applications
• Problem solving including database/ application/UI performance tuning
• Deploy packages progressively through development, staging and production environments
• Understand department policies with regards to warranty period support and assist production support team with troubleshooting and de-bugging of production issues as needed
• Understand and follow SDLC standards

• People
  - Building Effective Teams, Developing Talent, Collaboration
• Self
  - Leading by Example, Communicates Effectively, Ensures Accountability and Execution, Manages Conflict
• Business
  - Business Acumen, Plans, Aligns and Prioritizes, Organizational Agility

• Java, Spring, .Net Frameworks
• Oracle/SQL server Databases
• Database Administration knowledge is a plus
• WMS Knowledge
• Splunk, Dynatrace, TOSCA, HP Performance Center
• REST API, Mulesoft Integrations
• Experience in Angular/ User interface development

• Minimum 8 years of proven experience as a technical Analyst/Lead in the Supply Chain and/or Retail IT field
• Bachelor's Degree in business, IT or any related field
• Proven knowledge in distribution center operations and processes
• Experience with Warehouse Management/controls Systems
• Knowledge of Microsoft Visio, Word, Excel and Power Point
• Good written and oral communication skills
• Hands on application development experience
• Hands on performance testing/tuning, test automation tools
• Hands on experience in REST API, SOAP based API, Mule Soft is a plus.
• Experience working with IT Monitoring and Change Management tools
• Intermediate to Expert SQL (Database Administration knowledge is a plus)
• Understands database structures and data flow diagrams (DFD)
• Experience working closely and effectively in a mix of business, technical, and architectural teams to accomplish a goal

Job requires ability to work in an office environment, primarily on a computer. Requires sitting, standing, walking, hearing, talking on the telephone, attending in-person meetings, typing, and working with paper/files, etc. Consistent timeliness and regular attendance. Vision requirements:
Ability to see information in print and/or electronically. This role requires regular in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback. However, this role can perform duties effectively using a combination of in-office and remote work.

This job does not have direct supervisory responsibility.

This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity…