Technical Support Specialist II: Field & Remote Solutions
Remote / Online - Candidates ideally in
Brown Deer, Milwaukee County, Wisconsin, USA
Listed on 2026-07-10
Brown Deer, Milwaukee County, Wisconsin, USA
Listing for:
Tapco
Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
TAPCO, based in the United States, seeks a Tier II Technical Support Specialist to support TAPCO product and software management systems. You will troubleshoot solar and AC powered systems, diagnose electrical, mechanical, wireless, and computer issues, and assist the IWS Field Service team in remote setup.
In addition to office work, you will travel up to 15% nationwide, participate in on‑call rotations, and ensure timely, high‑quality customer service while maintaining ERP records and
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