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Remote Service Desk Analyst - Tier 1 IT Support
Remote / Online - Candidates ideally in
Wichita, Sedgwick County, Kansas, 67232, USA
Listed on 2026-07-10
Wichita, Sedgwick County, Kansas, 67232, USA
Listing for:
Pomeroy
Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Pomeroy is hiring a Service Desk Analyst I for a 100% remote role. Work Monday to Friday, from 11:00 to 20:00 EST, handling first-line support for clients and documenting technical issues related to hardware, software, networks, and general computer usage.
The role emphasizes customer service, ticket logging, and adherence to ITIL processes, with opportunities to grow through training and involvement in projects led by leadership.
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