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Remote Support Engineer — Enterprise SaaS AI
Remote / Online - Candidates ideally in
Austin, Delta County, Colorado, 81410, USA
Listed on 2026-07-10
Austin, Delta County, Colorado, 81410, USA
Listing for:
Gong
Full Time, Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, Technical Support
Job Description & How to Apply Below
Location: Austin
Gong is seeking a Technical Support Engineer for our Premium Support team in Austin or New York City. You will deliver expert-level support, troubleshoot complex issues, and guide customers in using Gong’s platform, integrations, and APIs.
You’ll collaborate cross-functionally with engineering, product, sales, and customer success to drive solutions, mentor teammates, and continuously improve support processes. This full-time hourly role offers a competitive pay range and extensive benefits.
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