Hybrid Support Engineer II: Onsite & Remote IT Expert
Remote / Online - Candidates ideally in
Dayton, Montgomery County, Ohio, 45444, USA
Listed on 2026-07-10
Dayton, Montgomery County, Ohio, 45444, USA
Listing for:
Skynet Innovations
Full Time, Remote/Work from Home
position Listed on 2026-07-10
Job specializations:
-
IT/Tech
IT Support, Technical Support, Systems Administrator, HelpDesk/Support
Job Description & How to Apply Below
Skynet Innovations is seeking a Support Engineer II to provide intermediate technical support for clients. The role primarily handles support by phone and ticketing system, with onsite assignments as needed. You will follow documented procedures, monitor requests, and ensure service levels are met for both tickets and calls.
Responsibilities include documenting activities, escalating issues per IT Glue, and building client rapport during onsite visits. Travel up to 50% may be required
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