Remote-First Associate Manager, Service Desk & Ops
Remote / Online - Candidates ideally in
Miami, Miami-Dade County, Florida, 33222, USA
Listed on 2026-07-11
Miami, Miami-Dade County, Florida, 33222, USA
Listing for:
Sandy Hook Promise
Remote/Work from Home
position Listed on 2026-07-11
Job specializations:
-
IT/Tech
Job Description & How to Apply Below
Sandy Hook Promise in the United States is seeking an Associate Manager for Service Desk & Operations to lead Tier 1/2 support and oversee IT service delivery across Microsoft 365, endpoint management, and CRM platforms.
This remote-first role in a hybrid Miami-area setup requires strong triage, SLA discipline, and clear communication, with responsibilities spanning asset management, onboarding/offboarding, and ongoing documentation.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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