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Remote IT Service Management Analyst

Remote / Online - Candidates ideally in
Charleston, Kanawha County, West Virginia, 25329, USA
Listing for: Maximus
Remote/Work from Home position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    IT Business Analyst, IT Consultant, IT Support, IT Specialist
Salary/Wage Range or Industry Benchmark: 80000 - 85000 USD Yearly USD 80000.00 85000.00 YEAR
Job Description & How to Apply Below

Maximus is seeking an Analyst - IT Service Management to support ITSM operations in a remote capacity. The role covers incident, problem, and change management, with collaboration across IT and business teams to ensure processes align with workflows.

The ideal candidate will have a Bachelor's degree, 3+ years of ITSM experience, and ITIL Foundation certification. Experience with Service Now and AWS is preferred, and a background check with 6C clearance is required.

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