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Enterprise IT Support Analyst L1 Remote

Remote / Online - Candidates ideally in
Washington, District of Columbia, 20022, USA
Listing for: Versant Media, LLC
Part Time, Remote/Work from Home position
Listed on 2026-07-11
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support
Salary/Wage Range or Industry Benchmark: 65000 - 71000 USD Yearly USD 65000.00 71000.00 YEAR
Job Description & How to Apply Below
Position: Enterprise IT Support Analyst L1 — Flexible Hours, Remote

Versant Media, LLC is seeking a Workplace IT Support Analyst, L1 to join the Enterprise IT Operations group in the Washington, DC area. You will be the first point of contact for employees and partners needing IT support, handling issues onsite or via help line, with focus on first-contact resolution.

The role requires strong technical skills, proactive problem solving, and a commitment to exceptional customer service.

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