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Remote ITSM Platform Administrator

Remote / Online - Candidates ideally in
La Crosse, La Crosse County, Wisconsin, 54602, USA
Listing for: SupportFinity™
Remote/Work from Home position
Listed on 2026-07-12
Job specializations:
  • IT/Tech
    Systems Administrator, IT Consultant, IT Business Analyst, IT Support
Salary/Wage Range or Industry Benchmark: 54616 - 100493 USD Yearly USD 54616.00 100493.00 YEAR
Job Description & How to Apply Below

Georgetown University seeks a Service Management System Administrator to oversee and optimize the ITSM platform, including incident, change, and service request workflows. You will implement automation, build dashboards, and ensure smooth IT service delivery across the organization.

Reporting to the Director of Service Management Assurance, you will collaborate with UIS teams and translate metrics into strategic actions for resource allocation and process improvements. Remote work is available.

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