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Remote Technical Support Engineer – AI Security & Growth
Remote / Online - Candidates ideally in
Pearl City, Honolulu County, Hawaii, 96782, USA
Listed on 2026-07-12
Pearl City, Honolulu County, Hawaii, 96782, USA
Listing for:
SupportFinity™
Remote/Work from Home
position Listed on 2026-07-12
Job specializations:
-
IT/Tech
IT Support
Job Description & How to Apply Below
Hidden Layer seeks a Technical Support Engineer to deliver high‑quality, scalable customer support for the AISec platform. You’ll troubleshoot, coordinate with Engineering on bugs, and collaborate with Product to feed customer‑driven improvements.
With 3+ years in a support engineering role, you’ll engage global enterprise customers, utilize Git Hub, Docker, Kubernetes, Zendesk, and Jira, and apply Python in tooling or debugging. Cloud experience is a plus, enabling secure AI solutions.
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