Digital Workplace Analyst Job New York City New York USA,IT/Tech

Digital Workplace Specialist

Amalgamated Bank is on an exciting digital transformation journey — and we're looking for someone to help drive it forward. The Digital Workplace Specialist will serve as the primary internal champion for enterprise platform adoption, starting with our bank-wide Slack rollout and growing from there. This is a rare opportunity for an early-career professional to own a high-visibility initiative, work directly with senior leadership, and leave a lasting mark on how an entire organization communicates and collaborates.

If you're a self-starter with a process-improvement mindset and a talent for building trust across a diverse organization, this role was built for you.

Essential Job Functions:

Serve as the day-to-day operational lead for the enterprise Slack rollout, owning the project plan, timelines, and deliverable tracking across departments.

Act as the primary liaison between the bank and external implementation consultants, managing meeting cadence, action items, and follow-through.

Coordinate with IT, Compliance, and other stakeholders to ensure platform configurations, permissions, and policies align with bank requirements.

Design and execute change management activities including department onboarding, training sessions, and communications to drive platform adoption.

Build and maintain adoption dashboards and KPIs to track rollout progress, engagement metrics, and usage trends across business units.

Identify barriers to adoption and proactively develop solutions in partnership with department leads and IT.

Develop and maintain comprehensive documentation including process guides, training materials, FAQs, and rollout playbooks.

Support leadership in preparing executive-level updates, presentations, and status reports on the adoption initiative.

Monitor emerging best practices in enterprise digital adoption and recommend enhancements to the bank's approach.

Collaborate across departments to identify and document business requirements for workflow automation and reporting needs.

Over time, expand scope to support adoption of additional digital workplace tools (e.g., Tableau, AI-assisted workflows, agents) as the initiative evolves.

Knowledge, Skills and Experience Requirements:

Bachelor's degree in Business, Finance, MIS, or a related field

1-3 year of experience in project coordination, change management, business systems – preferably in the financial services industry

Demonstrated ability to manage cross-functional projects with multiple stakeholders and competing priorities

Experience tracking and reporting on platform adoption or user engagement metrics

Experience with Slack and BI tools (e.g., Tableau) and Proficiency in Excel

Strong communication skills — written, verbal, and presentation — with comfort engaging senior stakeholders.

Ability to work independently and as part of a team in a fast-paced environment

Our job titles may span more than one career level. The starting base salary for this role is between $80,000 – $100,000. The actual base pay is dependent upon many factors, such as: training, transferrable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future.

Amalgamated Bank is an Equal Opportunity and Affirmative Action Employer, Minorities / Females / Individuals with Disability / Veterans. Ameri Corps, Peace Corps and other national service alumni are encouraged to apply. View our Pay Transparency Statement. Submission of a resume or any information regarding your qualifications does not constitute a promise or offer of employment. At Amalgamated Bank, we consider an applicant to be someone who has interviewed at least once, in person, with the hiring manager.

Amalgamated Bank does not sponsor applicants for work visas.

Hybrid Work Model Effective February 18, 2025, employees in office-based positions will be working a Hybrid work schedule consisting of three days or more, on-site per week, Monday - Thursday, although the specific days may vary by site or organization, with Friday designated as a remote-working day, unless business critical tasks require an on-site presence. This Hybrid work model does not apply to, and daily in-person attendance is required for, the contact center, branch service roles, and general services where the work to be performed is located at a Company site;

positions covered by a collective-bargaining agreement (unless the agreement provides for hybrid work); or any other position for which the Company has determined the job requirements cannot be reasonably met working remotely. Please note, this Hybrid work model guidance does not apply to roles that have been designated as "remote".