Business Systems Analyst; Online Banking

Business Systems Analyst (BSA)

In this role, you will own the translation of high-level retail banking product visions into actionable, technical specifications. You will navigate complex data structures using SQL and lead integrations to automate customer workflows and internal processes. As a member of the team, you will be responsible for ensuring that our offshore development partners have the clarity and requirements needed to deliver high-quality code in an Agile environment.

• Product Stewardship:
  Deeply understand the retail banking product lifecycle (accounts, transfers, bill pay, etc.) to ensure technical solutions align with business goals.
• Requirement Engineering:
  Lead the discovery and documentation of comprehensive Business Requirement Documents.
• Agile Delivery:
  Author high-quality User Stories with clear acceptance criteria and manage the product backlog in collaboration with Product Owners.
• Data Modeling & SQL:
  Perform deep-dive data analysis and mapping. You must be comfortable writing complex SQL queries to validate data integrity and define data models for new banking features.
• AI Innovation (Agentic AI):
  Identify opportunities to implement Agentic AI (autonomous AI agents) to enhance self-service capabilities, fraud detection, or automated loan processing.
• Global
  
  Collaboration:
  
  Act as the primary point of contact for offshore development and QA teams, facilitating requirements walk-throughs and ensuring clear communication across time zones.

• Bachelor's degree in Computer Science, Information Technology, or related field.
• 5+ years as a business analyst with understanding the nuances of compliance, security, and transaction processing.
• Advanced SQL skills and experience with Data Modeling (Relational and No
  
  SQL structures).
• Savvy high technology acumen; ability to discuss API architecture, cloud infrastructure, and system integrations with engineers.
• Proven track record of working with offshore/onshore models to drive project velocity.
• 2+ years of total experience as a BSA or System Analyst in a large-scale enterprise environment.