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Remote Tier I Service Desk Associate
Remote / Online - Candidates ideally in
Fort Collins, Larimer County, Colorado, 80521, USA
Listed on 2026-07-13
Fort Collins, Larimer County, Colorado, 80521, USA
Listing for:
GovCIO
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Support, HelpDesk/Support
Job Description & How to Apply Below
GovCIO is seeking an Associate Service Desk Technician - Tier I to deliver first‑tier technical support to Veterans and VA providers. The role covers mobile device setup, application support, login troubleshooting, and basic hardware/software issues across iOS, Android, Windows, and web solutions.
The technician will prioritize service excellence, guide non‑technical users, and maintain high CSAT while documenting actions in Service Now.
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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