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Remote Senior Systems Analyst — Jira & CC Tech
Remote / Online - Candidates ideally in
Harrisonburg, Rockingham County, Virginia, 22801, USA
Listed on 2026-07-13
Harrisonburg, Rockingham County, Virginia, 22801, USA
Listing for:
Cognizant
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Systems Analyst, IT Business Analyst, IT Consultant
Job Description & How to Apply Below
Cognizant is seeking a Senior Systems Analyst experienced in Jira, agile methodologies and contact center technology to support SCCR processes. Familiarity with Genesys Cloud and AWS Connect and related systems (IVR, Telephony, Reporting, Dialer, SMS, Chat) is a plus.
Remote role with onshore Eastern time hours and 9 hour daily commitment including lunch. Responsibilities include managing Jira Epics/Tasks, maintaining dashboards and intake mailboxes, gathering requirements from stakeholders, and
#J-18808-LjbffrPosition Requirements
10+ Years
work experience
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