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Remote WFM Specialist – Adherence & Staffing
Remote / Online - Candidates ideally in
North Little Rock, Pulaski County, Arkansas, 72114, USA
Listed on 2026-07-13
North Little Rock, Pulaski County, Arkansas, 72114, USA
Listing for:
Gainwell Technologies
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
IT Consultant
Job Description & How to Apply Below
Gainwell Technologies is seeking a Workforce Management - Real-Time Adherence professional to protect service performance by monitoring live conditions and executing timely actions. This is a remote role with an exception for on-site needs and requires collaboration with operations and WFM teams.
The role supports intraday management, queue monitoring, and incident response, working with global partners to optimize staffing and customer experience.
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