Remote Lead Cloud Solutions Engineer, CCaaS & CX
Remote / Online - Candidates ideally in
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listed on 2026-07-13
Charlotte, Mecklenburg County, North Carolina, 28245, USA
Listing for:
Humana Inc
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
Cloud Computing: Infrastructure & Operations, Systems Engineer
Job Description & How to Apply Below
Humana Inc. is seeking a Lead Cloud Solutions Engineer to provide senior-level leadership for cloud-based CCaaS platforms like Genesys Cloud and Google CX Agent Studio.
The role drives implementation, integration, migration, and modernization efforts, translating business needs into secure, scalable technical solutions. The Lead collaborates with product, engineering, operations, security, compliance, and vendor teams to deliver cloud-enabled contact center capabilities and drive delivery
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