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IT Support & Guest Experience Specialist
Remote / Online - Candidates ideally in
Knoxville, Knox County, Tennessee, 37955, USA
Listed on 2026-07-13
Knoxville, Knox County, Tennessee, 37955, USA
Listing for:
Dormont Manufacturing Co
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support, Technical Support
Job Description & How to Apply Below
Dormont Manufacturing Co is seeking a Help Desk Analyst to provide technical support for our stores, home office, and distribution center. The role involves managing support issues through various channels and ensuring prompt resolution with high-level customer service. Candidates should have strong communication skills and experience with troubleshooting hardware and software.
This role requires CompTIA A+ certification or the ability to earn it within a year, alongside an associate's degree in a technology-focused area. Join us to make a difference in our customers' experience!
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