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Remote Help Desk Technician - Level 1
Remote / Online - Candidates ideally in
Cedar Rapids, Linn County, Iowa, 52404, USA
Listed on 2026-07-13
Cedar Rapids, Linn County, Iowa, 52404, USA
Listing for:
TEKsystems
Remote/Work from Home
position Listed on 2026-07-13
Job specializations:
-
IT/Tech
HelpDesk/Support, IT Support
Job Description & How to Apply Below
TEKsystems is seeking a Level 1 Help Desk Technician to provide first-line support to end users. You will troubleshoot hardware and software, resolve basic IT issues, and escalate complex problems to higher‑level teams as needed.
This contract role is based out of Cedar Rapids, Iowa, with full remote work options. You will create and close tickets, document resolutions, and contribute to knowledge bases while meeting performance metrics.
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