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Service Desk Technician: Remote & Onsite IT Support

Remote / Online - Candidates ideally in
Auburn, Worcester County, Massachusetts, 01501, USA
Listing for: Kforce Inc
Remote/Work from Home position
Listed on 2026-07-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, IT Support, Technical Support, Desktop Support
Salary/Wage Range or Industry Benchmark: 45000 - 65000 USD Yearly USD 45000.00 65000.00 YEAR
Job Description & How to Apply Below

Kforce has a client in Auburn, MA seeking a Service Desk Technician who serves as the primary point of contact for internal employees seeking technical support. Responsible for troubleshooting, diagnosing, and resolving hardware, software, and access issues while delivering an exceptional customer experience.

This role emphasizes deskside and remote IT support for incidents and service requests, with escalation when needed and a focus on resolving issues during the initial contact.

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