Business Analyst; Information Technology Analyst

Job Title

Business Analyst

If another position becomes available within five months of this recruitment's closing date, the applicant pool from this posting may be used to fill additional vacancies.

When you come to work for New Jersey Judiciary you will join an 8500-member strong TEAM that operates with the highest standards of independence, integrity, fairness and quality service. You will be engaged with work that has purpose, meaning and makes a difference in lives of the public we serve. We work hard every day to build the public's trust and confidence in our court system, which includes issues such as bail reform, marijuana decriminalization and recovery court.

Whether it be in a courtroom, an administrative office, a courthouse training room, an IT office or in the field, our Judiciary workforce is improving the lives of countless individuals and families every day. We honor the dignity and individualism of each member of our organization while fostering professionalism and continuous improvement in our work.

The Judiciary offers a strong opportunity for growth.

The New Jersey Judiciary is seeking an experienced business analyst to work under the general direction of the chief or other supervisory personnel in the Automated Trial Court Services Unit (ATCSU). This unit is primarily responsible for business analysis and user requirements gathering; workflow analysis; development of project plans; user interface; system testing; and user training and support. The unit works collaboratively with court case processing managers and staff, information technology managers and staff, and others to plan and implement large-scale Judiciary information technology projects.

It also provides ongoing customer support and delivers presentations, when necessary, to various customers located throughout the state. Experience with all stages of the SDLC, PEGA and Agile methodology is preferred. This position will be dedicated to the development, support, and maintenance of multiple applications.

REMOTE WORK :
The Judiciary currently offers a hybrid work schedule, and this position may qualify for up to 3 days of remote work outside of Judiciary buildings. To participate in this program, in addition to installing a multifactor authentication app on your phone or tablet, you will be required to have high speed home internet access.

• Writing specifications for new applications and enhancements
• Recommending process and design changes for case management systems
• Analyzing business procedures, workflows, policies, and standards to identify appropriate IT solutions for the business community
• Creating and managing project requirements including related project milestones and schedules; formulating reports to track and monitor project progress
• Defining and documenting customer business functions and processes
• Acting as a liaison between stakeholders and software development teams
• Communicating and collaborating with external and internal customers to analyze information needs and functional requirements in delivering business requirements documents (e.g., UI designs, screen-flow diagrams; wireframes & user interface specification documentation)
• Developing test scripts and performing a variety of system and user testing across multiple platforms
• Coordinating regularly with ITO and business users
• Designing and conducting presentations and training sessions for internal and external customers (including judges, court staff, attorneys, and other governmental entities)
• Conducting interviews to research and analyze work methods, processes, and programs
• Planning, organizing, and facilitating meetings or site visits with primary stakeholders
• Providing helpdesk and on-site user support
• Performing other related duties as required

Graduation from an accredited college or university with a bachelor's degree in a field related to computer science, information technology or the area to which the applicant is applying, such as information systems, human-computer interaction, interactive media, software engineering, computer networking, business analytics, data analytics and/or cybersecurity and one…